| 03/11/2025 |
25.0.13
|
* Fix on update of entity name. |
| 01/10/2025 |
25.0.12
|
* Issue on creating complaint from posted document * Create project related complaints |
| 15/09/2025 |
25.0.11
|
* Issue with archived complaints * Update for using new No series management * Update of contact info |
| 31/07/2025 |
25.0.10
|
* Add solution text * Copying resp. center and dimension from selected sales document * Issue on taking email from customer/contact |
| 24/06/2025 |
25.0.9
|
* Adding salesperson of customer to complaint * Editability of tasks: A new setting on setup allows the editing of a task after registration. |
| 24/06/2025 |
25.0.8
|
* Improve Complaint type validations |
| 14/05/2025 |
25.0.6
|
* Added warranty functionality |
| 09/05/2025 |
25.0.5
|
* Issue on dimension and Credit memo's |
| 28/02/2025 |
25.0.4
|
* Integration with service management * Add responsibility center on Complaint |
| 12/02/2025 |
25.0.3
|
* Added events |
| 10/2/2025 |
25.0.2
|
* Customisable Cues: Add up to 9 personalized cues on your profile page to effortlessly track claims and tasks. * Rich Text Capabilities: Utilize full HTML text formatting to provide detailed explanations of claims. * Seamless Service Management Integration: All service management functionalities are now fully integrated into complaints. * Advanced Document Search: Quickly find customer documents by searching based on the product or services sold. * Upgrade interaction Features: Improved capabilities for logging work done within standard interactions.. * New & Intuitive Menu structure: Optimized for BC V25, featuring a new document factbox and a streamlined navigation menu. * Task List Wizard: Stay on top of complaint tasks with a new to-do list and step-by-step wizard to ensure all necessary actions are completed. * Enhanced Customer service Tools: Register responses, take photos, and attach documents to provide better service and resolution. |
| 08/10/2024 |
20.0.12.0
|
* Fix on line amounts cost section for G/L Account and Resource * Improved tooltips and translation * Fix on reload description text while scrolling * Extra contact information on complaint card * Improvement on email scenario creation |
| 05/08/2024 |
20.0.11.0
|
* New email functionality to create email scenarios for registering and closing complaints, sending internal tasks and change in level of gravity * Update on captions, tooltips, and translation * Fix on default complaint handler |
| 08/07/2024 |
20.0.10.0
|
* Fix on selecting resource on cost lines complaint card |
| 21/05/2024 |
20.0.9.0
|
* Added functionality to create a sales or purchase invoice directly from the complaint card * Fix on cost amount calculation * Added "Closed on" date on complaint header |
| 24/04/2024 |
20.0.8.0
|
* Fix on create complaint from posted sales invoice |
| 26/01/2024 |
20.0.7.0
|
* optional edit prices /discounts * Optional edit of complaint after registration |
| 14/12/2023 |
20.0.6.0
|
* Button list view update improvements |
| 11/12/2023 |
20.0.5.0
|
* Status changelog improvements |
| 24/10/2023 |
20.0.4.0
|
* Include complaint source lines with all types * Release blocked documents on close complaint * Add new functionality on related documents * Retrieve discounts from source documents |
| 03/07/2023 |
20.0.3.0
|
* Manually link complaints |
| 13/03/2023 |
20.0.0.0
|
* Extra fields on archived complaints |
| 06/12/2022 |
19.0.0.0
|
* Improved warnings * Added tiles for todo tasks * Changed to base version 19 |
| 04/11/2022 |
17.6.1.0
|
* Rename pages * Improved translations * Added description on dropdown * Archive functionality * Added fields on complaint list page |
| 01/09/2022 |
17.6.0.0
|
* Modifications for lite users * Improved menu's |
| 20/06/2022 |
17.5.5.0
|
* Issue with attachment document in V20.1 |
| 15/06/2022 |
17.5.4.0
|
* Improved captions |
| 26/04/2022 |
17.5.3.0
|
* Changed captions * Added long description on complaint |
| 02/04/2022 |
17.5.2.0
|
* Rolecenter improvements * Change status only on forward statusses * Show open claims on vendor, customer, item * Improved checks on workflows |
| 18/02/2022 |
17.5.1.0
|
* Improved notification to vendor * Added permission sets * Retrieve invoice on cost section * Added links to factbox * |
| 05/10/2021 |
17.5.0.0
|
* Issue with tasks transferred to the salesperson * Added fields on Complaint page |
| 28/09/2021 |
17.4.18.0
|
* Added cost section |
| 07/09/2021 |
17.4.17.0
|
* Improved menu structure * Default claim status * Complaint source type 'Claim' |
| 06/08/2021 |
17.4.11.0
|
* Import Setup data * Improved license checks |
| 18/05/2021 |
17.4.7.0
|
* Improved license checks |
| 17/05/2021 |
17.4.6.0
|
* Improved Translations * Link complaints |
| 14/05/2021 |
17.4.5.0
|
* Create C/M and orders based on complaint |
| 13/05/2021 |
17.4.4.0
|
* Added item list |
| 23/03/2021 |
17.4.3.0
|
* Translation to ENU, FRB, NLB |
| 09/03/2021 |
17.4.2.0
|
* Added factbox with attachments |
| 08/03/2021 |
17.4.1.0
|
* Update to new Core |
| 18/02/2021 |
17.4.0.0
|
* Update Rolecenter titles |
| 05/02/2021 |
17.3.0.0
|
* Change name to Complaint Management |
| 11/01/2021 |
17.2.0.0
|
* Issue with blocked documents * Show only status on claim status field * Update role-centers |
| 29/01/2020 |
17.0.0.0
|
Initial version |