Register and follow-up your Complaints and Non-Conformities in Business Central.
You can create your own complaint types (product quality, billing, delivery, service, …).
For each complaint type, you can define different status steps in line with your internal workflow.
The claim card contains all information about the claim: type, reason, priority, and a title with description. You can link the claim to a contact (customer, vendor) and to a document (order, invoice, …). You can also keep track of the status and assign a responsible employee. Finally, you can link documents and block them.
Log all interactions with the complaint contact. Choose the type of communication (email, letter, …) and link this to a default template if needed.
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The App is available in the following languages: Dutch (NLB), English (ENU), and French (FRB)
This App is available in all countries.
No, you can also use Powerblox on-premise, but that would require custom services from us.
Object range from 52157623 until 52157722
You can reach us by submitting a request via this link.
Yes, you can ask for a free trial of one month.
There is no further commitment, and your free trial will not be upgraded automatically.
No. Your credit card info is not required for a free trial
Yes. You will get free access to our knowledge base and enjoy the same service as paying customers.
Yes. You can book a session with an expert via our website.
Wholesale companies & retail companies. But also other types of companies with a larger number of suppliers and items.
No, it can be used for many different sectors.
Find items quicker thanks to improved visibility and search of grouped items
Manage your order fulfilment process (picking, packing, shipping & delivery) and the truck planning in one simple tool.